Personal Information : We collect and store personal information that you voluntarily provide to us when you create an account, register for our services, communicate with us, or otherwise interact with our platform. This information may include, but is not limited to, your name, postal address, email address, telephone number, payment information, and any other information that can be used to identify or contact you (“Personal Information”).
Automatically Collected Information : When you access or use our services, we automatically collect certain information
about your device, browsing activity, and usage of our platform. This information may include, but is not limited to, your IP address, browser type, operating system, access times, and referring website addresses. We may use cookies, web beacons, and other tracking technologies to enhance your user experience, to analyse trends, to administer our services, and to gather demographic information about our user base.
Use of Collected Information : We use the information we collect, including your Personal Information, for the following purposes

• To provide, maintain and improve our services;
• To process transactions and send you information related to those transactions;
• To communicate with you about our services, promotions, and events;
• To personalize and enhance your experience with our platform;
• To comply with our legal and regulatory obligations;
• To address and investigate any complaints or disputes;
• To protect the security and integrity of our platform; and
• To conduct research and analysis for business purposes.

Data Retention : We will retain your information, including Personal Information, for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. When your information is no longer needed, we will take reasonable steps to securely delete, destroy, or anonymize it.

Data Security : We are committed to protecting the security of your information and have implemented appropriate technical and organizational measures, including but not limited to encryption, access controls, and regular security assessments, to safeguard your data from unauthorized access, disclosure, alteration, destruction, or other forms of misuse. However, no security system is completely foolproof, and we cannot guarantee the absolute security of your information.

Data Sharing and Disclosures : We do not sell, rent, or trade your Personal Information with third parties for their marketing or promotional purposes. We may, however, share your information with our trusted service providers, contractors, and business partners who assist us in providing and improving our services or in carrying out our business operations. We require these entities to protect your information and use it only for the purposes for which we disclose it to them, in accordance with the terms of this Privacy Policy and applicable laws and regulations. We may also disclose your information if required to do so by law, or in the good faith belief that such disclosure is reasonably necessary to

• Comply with legal process;
• Apply and enforce our Privacy Policy and other agreements;
• Respond to claims of a violation of the rights of third parties;
• Protect the safety or security of our users, employees, or property; or
• Prevent or investigate illegal activities.

Subject to applicable laws and regulations, you may have certain rights with respect to your Personal Information, including

• The right to access, correct, update, or delete your Personal Information;
• The right to object to the processing of your Personal Information;
• The right to withdraw your consent to the processing of your Personal Information, where your consent is our legal basis for processing your information;
• The right to request the erasure or anonymization of your Personal Information, subject to our legal obligations and legitimate interests;
• The right to file a complaint with the appropriate data protection authorities, if you believe that we have violated your rights or applicable privacy laws.

To exercise any of these rights, or if you have any questions or concerns about how we handle your information, please contact us using the details provided in Section 5 of this Privacy Policy.

If you have any questions, comments or concerns about this Privacy Policy, our privacy practices, or your rights as a user, please contact us at the following address:
Data Protection Officer
AA Food Concepts – 89711 97633

We may update this Privacy Policy periodically to reflect changes in our privacy practices, legal requirements, or other factors. When we post changes to this Privacy Policy, we will update the “Effective Date” at the top of this page to indicate the date on which the changes become effective. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. Your continued use of our services after the posting of any changes to this Privacy Policy constitutes your acceptance of such changes.

This Privacy Policy constitutes a legally binding agreement between you and AA Food Concepts with respect to our collection, use, storage, processing, transfer, and disclosure of your information. By accessing or using our services, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our services. This Privacy Policy shall be governed by and construed in accordance with the laws of India.