Frequently Asked Questions
(e.g., vegetarian, vegan, non-vegetarian, gluten-free, keto, paleo)
Vegetarian and Non-Vegetarian meals, Salads and Deserts
Customers can customize their meal plans by choosing between regular menu and special menu giving them the flexibility to add dishes as per their choice, also offering them a unique spread for every day without boredom.
Yes we have a special menu handcrafted for you every day which is unique and does not repeat more than 2-3 times a month.
Our kitchen adheres to strict hygiene and safety protocols, including regular sanitation, use of high-quality protective equipment, and rigorous quality checks.
All meals are prepared in a clean, controlled environment to ensure safety.
In order to ensure quality, we conduct periodic checks on suppliers to ensure they maintain quality standards, implement stringent quality control measures upon receipt of ingredients and choosing suppliers who follow sustainable farming and production practices
Hand Washing: All kitchen staff wash their hands thoroughly with soap and water before handling food, after using the restroom, and after any activity that could contaminate their hands.
Protective Clothing: Staff wear clean uniforms, aprons, hairnets, and gloves.
Health Checks: Regular health checks and vaccinations are done for kitchen staff to prevent the spread of infectious diseases.
Pest Control: Monthly Routine pest control measures to prevent infestations.
Waste Management: Daily proper disposal of food waste and garbage to avoid contamination and pest attraction.
Storage: Proper storage of raw and cooked foods to prevent cross-contamination. Refrigeration and freezing guidelines are followed to ensure food safety.
Preparation: Separate chopping boards and utensils for raw and cooked foods. Thorough washing of fruits, vegetables, and other ingredients.
Cooking: Cooking foods to the appropriate temperatures to kill harmful bacteria.
How often is your kitchen sanitized?
To start with we are delivering within 3-5 kms radius of Hebbal. Please check for your specific zipcode to know whether your area is serviceable. If not, we will be in your area soon.
We believe in complete transparency with our customers. Your invoice will reflect delivery charges as a separate entry.
Customers are encouraged to provide feedback on the website in the customer reviews section, social media handles such as Instagram, facebook and also google reviews. Your feedback is very important for us to improvise on our offerings, menu and services. You can also call us directly at our customer support helpline to talk to us.
You should call us directly our customer helpline support helpline, let us know what went wrong and we will be there to take a quick action and ensure that we serve you better.
Food is packaged using high-quality, food-grade materials to maintain hygiene and temperature. This packaging can be directly put in microwave for reheat without any fear of a health impact.
The nutritional information for each meal is detailed out in the product description of the respective meals. This is taking into account the quantity and quality of ingredients used.
We do not take back food once it is delivered. Incase of any complaints about the quality of food, please do feel free to reach out to us and let us know your specific problem and based on the nature of the problem, we will take appropriate action on replacement/return as applicable.